HOW DOES EHC123 WORK?

You provide us with a template and the relevant advice you've gathered, and we use our expertise and skills to turn it into a high quality, legally compliant draft EHCP. The rest is entirely up to you: we can either return the draft EHC plan directly to you to send out; we can case manage the plan (including correspondence) until it's finalised; or anything in between. Get in touch to discuss the options that work best for you and your families.

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Once you've decided how you'd like us to help you, you have complete control over we work. You can either allocate us a few at a time, or a bulk all at once, whatever works for you. We'll continue to go through our allocation until they run out, or we hear differently!

Check out the range of services we offer by clicking the button here.

HOW DO I KNOW THE EHC PLANS WILL BE GOOD QUALITY?

We have a three-tier quality commitment:

1. Quality staff: our EHCP writers are all individually selected based upon first-hand experience of their SEND fieldwork. Their EHC plans will demonstrate outstanding attention to detail, and will be wholly compliant with the Children and Families Act and SEND Code of Practice. Staff are supervised and trained on a regular basis to ensure consistency across the team.
   
2. Moderation: Before being returned to you, every single EHC plan will be thoroughly checked for any writing, grammar, spelling and formatting issues. Further in-depth moderations will be made at random several times per week, mapping the EHCP contents against the advices and the SEND Code of Practice.
   
3. Regular check-ins: From the offset we will book in phonecalls at regular intervals with the key liaison officer to troubleshoot any issues, suggest any developments to working practice and agree priorities. We find that after the first few EHC plans it's useful to go through them together and talk through the specific nuances of your own LA's EHC plans, so that they are exactly how you want them to be.
   

...And as if that isn't enough, for every new team joining the EHC123 family, we'll throw in the first 3 new assessment EHC plans for just £200 with no-obligation, so you can 'try before you buy'.

HOW MUCH DOES IT COST?

We have put together a pricing strategy that offers genuine value for money. We may not be the cheapest EHCP writers in the market, but our quality and consistency is unrivalled. We know that staff time, energy and retention can be difficult to maintain and manage efficiently, and can easily result in high levels of cost with variable returns. By investing into a contract with EHC123, you can be assured that every penny of the money spent has an accountable, traceable and tangible impact without needing to worry about any of the on-costs or logistics.

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Click on the 'prices' button here for further info.

HOW LONG DOES IT TAKE?

We are generally happy to work within whatever suits your individual needs. As standard we work to a turnaround of maximum 5 working days per EHC plan. This is to ensure that sufficient time is dedicated to quality control and moderation, as well as the writing itself.

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For when those little emergencies arise we are able to offer a 'next day' service for the small additional cost of £20. The completed EHC plan will be returned by 10am the following morning (orders must be placed by 3pm).

WHAT WILL OUR PARENTS/FAMILIES THINK?

We recognise that LAs are absolutely stretched beyond their existing capabilities, and we are genuinely in this business to help LAs better fulfil their statutory functions and provide better care and services for the families and young people they serve.

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However, we know that in the past EHCP writers have not always had a positive press. We are committed to changing such perception, by consistently providing outstanding quality and efficiency. We also try and include a parent/carer representative in any changes to our policies or practise to ensure that our decisions are accountable and robust.

We would always advise LAs to be open about the fact they are working in partnership with EHC123, because we are proud of the services we offer. However, of course, this is entirely at your discretion.

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If any of your families are concerned about the services we provide, we would be more than happy to answer any questions they may have.

WHAT ABOUT GDPR?

We are serious about our responsibilities in handling your clients' sensitive information, and make the following commitments:

1. All our staff have been trained in GDPR principles, and specifically the ramifications and considerations around SEN casework. We continue to keep abreast of national developments and will continue to adjust our practice as required. We'd be happy to discuss any specific requirements you may have.

2. EHC123 uses encrypted and protected equipment and software which is stored securely to keep and process all sensitive data. We know that most Local Authorities use secure file transfer systems such as "egress" or "Mail Express" and are happy to use these to both accept and send data. Again, please contact us to discuss how we can work together on this.

Still have questions? Drop us a line and a member of our team will get back to you ASAP.

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